[Developer Post] - Stuck on loading screen
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@Jason-from-Videostream
Saw a new version of the Android App tonight. Grabbed it and noticed no ads and more importantly I 'm happy to report it's running stable and smooth with my ?2 year old Android version? LOVE IT! -
@scott Glad to help Scott! Hope you enjoy it :)
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Hi Jason,
My Chromecast is stuck on the loading screen. It worked fine last night. I use Apple Yosemite. There are no firewalls, no virus scans, I turned my VPN off and everything (router, Chrome, computer) has been rebooted.
Thanks!
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@michellemyhre said:
loading
Sorry for the delayed reply here, is it stuck on the Videostream loading screen? If it is try disabling the OSX firewall all together - for some reason it decides to act up from time to time and block us (we haven't been able to figure out exactly why)
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Just bought my chromecast. Installed it and it's working fine. BUT installed the videostream app and it's not working at all. Support doc said to run a utility for my firewall which I did. Also says to add exceptions to MS Security Essentials (but doesn't tell you how) which I did. Also says to open two ports in my firewall (but doesn't say how to do it) which I did.
Attempted the 3 separate fixes I found you recommended and it still doesn't work. The Videostream tech support recommendations are lacking. Since I bought the product to stream videos, I would appreciate some sensible support in getting this to work. Chrome casting works fine.
Using Windows 7 with MS Security Essentials going through a Motorola SBG6580 SURFBoard Gateway with modem. When attempting to stream video, I sometimes get the Firewall security prompt and sometimes it just doesn't work no diagnostics whatsoever - PC indicates it is casting the video but nothing on the TV. Videos never even get started on the TV. I tried the 3 solutions above but since you are not very coherent on the subject I'm not sure I did them correctly.
Please advise. Thanks
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@se2437 The Motorola SBG6580 SURFBoard Gateway has a firewall embedded on it - have you turned that off?
Videostream requires a firewall settings that no other app will need to cast correctly. We're doing things that Google didn't exactly intend the Chromecast to be used for so as a result the work on your guys part can sometimes be more then we'd like it to be
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Thanks for your reply. My intention wasn't to criticize your support but to find helpful support, i.e., how do I open the ports (router specific), how do I make changes to Security Essentials? etc. I don't know what else I can do and judging by your support blog, getting the videos to actually play seems to be a widespread problem. Any video chat support? Any constructive reply to the identical email I sent to your support team. I haven't heard anything helpful and there has been no attempt to reply to my particular circumstances.
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An addional thought: I spent 35 years in IT developing database applications and we would NEVER allow a situation where software does not work without putting out meaningful and accessible diagnostics. What a concept......
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I have been able to stream an MP4 file. (obviously) but I saw a video stating you can use an .ISO file. Presumably a rip of a DVD according to the guy.
I tried this and I get the exact problem of this thread. So we don't have to dwell on firewalls, right? I mean if an MP4 works just fine, then obviously there is no obstruction of traffic. Also this is point to point on a peer to peer network. PC>TV
Anyhow that all being said I am guessing you CANNOT stream an ISO. I am looking for that type of solution to where my ISOs of full DVD images can be hosted to a TV.
Last resort will be to put them on a HDD and connect it directly to the TV.. if it even supports that.. otherwise a PC next to the TV and just use the TV as it's monitor. Mount the ISO and play it. Really trying to avoid that route.
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I should add, I have VLC installed on my TV and for now that is what I am using but it is a bit clumsy and not very smooth either. But it does however do exactly what I am looking to do.
