Support + Help

• 

  THIS FORUM IS NO LONGER SUPPORTED
  • matt  

  4
  0
  Votes
  4
  Posts
  11020
  Views

  T

  @mechaileh seriously. I paid full price for a "lifetime" membership and do not get the premium benefits I paid for (i.e. playlist function) Their full time support is spotty at best and they have left me hanging for too long a time, despite proving I paid with the email address I am logged under in Chrome. Have you had your Premium access restored? I'm pissed!
• 

  Brainfreeze has been fixed!
  • Jason from Videostream  

  1
  0
  Votes
  1
  Posts
  3056
  Views

  No one has replied

• 

  [Developer Post] - App does load/start Anymore (blank page loads)
  • Jason from Videostream  

  4
  1
  Votes
  4
  Posts
  5806
  Views

  

  @isaacchristie no idea what happened,? but everything is working again.
• 

  [Developer Post] - Videostream just casts its tab!
  • matt  

  9
  1
  Votes
  9
  Posts
  7880
  Views

  

  @Kaijoe We're much better on email! We started the forums mostly because some Videostreamers wanted to help others! If you update to the newest videostream (uninstall then reinstall the extension) we found a way to fix Google's app launcher we think. Let me know if it works after updating!
• 

  [Developer Post] Trouble Paying?? How to log out and back into chrome!
  • matt  

  4
  0
  Votes
  4
  Posts
  8914
  Views

  E

  I think you're confused. This is asking you to "delete profile" which is not your "account". All their screenshots say as much. You delete the profile from Chrome, not your Google account. Then you re-add your Google account as a profile in Chrome. Please consider revising your comment because it probably causes more harm than good. Disclosure: I am in no way related to Videostream personally or professionally, I'm just a user who likes their products.
• 

  [Developer Post] - Videostream used to work and now it's broken
  • Jason from Videostream  

  9
  0
  Votes
  9
  Posts
  12183
  Views

  R

  I have been having the same working/not working issues for the past 2 months. I've tried all the same troubleshooting steps mentioned and the only thing that seems to do the trick is a full reboot, both computer and my Samgsung SG4 phone. This is very annoying because there doesn't seem to be anything changing on my Win7 system. Can support give a full step-by-step process on what to do to get the VideoStream application to go back to normal operation without a reboot, and for god sakes, put it in a script that you can run easily from the Chrome-plugin if possible because the one embeded in the plugin sure hasn't fixed anything for me! Include steps you can do with the Android App as well!
• 

  This topic is deleted!
  • Jason from Videostream  

  1
  0
  Votes
  1
  Posts
  32
  Views

  No one has replied

• 

  [Developer Post] - Stuttering + Buffering + Lagging Help Thread!
  • Jason from Videostream  

  77
  0
  Votes
  77
  Posts
  168494
  Views

  A

  @uldrer said in [Developer Post] - Stuttering + Buffering + Lagging Help Thread!: My videostream premium would also buffer all time.. I really did like videostream, but until they fix this I will obviously no longer be using the program. How manege my premium money back??
• 

  Via Quicken Customer Service number resolve quicken errors
  • Camilamartin  

  1
  0
  Votes
  1
  Posts
  1
  Views

  No one has replied

• P

  Videostream does not start after updating to Windows 10 1903
  • pdario  

  13
  0
  Votes
  13
  Posts
  571
  Views

  A

  @pdario i just tried it today and no go, anyone got a solution for this?
• R

  Subtitles doesn't work
  • Renato Meneses  

  8
  0
  Votes
  8
  Posts
  302
  Views

  M

  @Renato-Meneses I have the same problem besides the windows 10 1903 bug! I got the same answer something like 4 or 5 days ago. I am disappointed... :/
• M

  Trouble with Subtittles
  • Marcio Bernardes  

  3
  0
  Votes
  3
  Posts
  156
  Views

  C

  Hello me too
• D

  EXTERNAL SUBTITLES NOT LOAD IN MY TWO CHROMECASTS
  • Demetrius Figueiredo  

  7
  1
  Votes
  7
  Posts
  356
  Views

  A

  Yes, same problem here, any info about a fix? thanks!
• A

  Android Studio uses 5556 Port
  • anthony.econtact  

  2
  0
  Votes
  2
  Posts
  34
  Views

  M

  I too would appreciate a workaround
• R

  Personal Loan Interest Rate
  • rakesh1721  

  1
  0
  Votes
  1
  Posts
  9
  Views

  No one has replied

• B

  CHROME 72 "BLURRY" SCREEN FIX!!!
  • BrucellSprouts  

  6
  5
  Votes
  6
  Posts
  2064
  Views

  P

  There isn't an "Upcoming UI Features" flag anymore. Now what??
• M

  This topic is deleted!
  • metsam  

  1
  0
  Votes
  1
  Posts
  1
  Views

  No one has replied

• K

  Videostream stuck on LOADING on certain movies
  • kurnis  

  1
  0
  Votes
  1
  Posts
  17
  Views

  No one has replied

• S

  Personal Loan
  • sachin  

  1
  0
  Votes
  1
  Posts
  25
  Views

  No one has replied

• S

  Two Wheeler Insurance
  • sagaryadav  

  1
  0
  Votes
  1
  Posts
  12
  Views

  No one has replied