Support + Help

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  THIS FORUM IS NO LONGER SUPPORTED
  • matt  

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  @mechaileh seriously. I paid full price for a "lifetime" membership and do not get the premium benefits I paid for (i.e. playlist function) Their full time support is spotty at best and they have left me hanging for too long a time, despite proving I paid with the email address I am logged under in Chrome. Have you had your Premium access restored? I'm pissed!
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  Brainfreeze has been fixed!
  • Jason from Videostream  

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  [Developer Post] - App does load/start Anymore (blank page loads)
  • Jason from Videostream  

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  @isaacchristie no idea what happened,? but everything is working again.
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  [Developer Post] - Videostream just casts its tab!
  • matt  

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  @Kaijoe We're much better on email! We started the forums mostly because some Videostreamers wanted to help others! If you update to the newest videostream (uninstall then reinstall the extension) we found a way to fix Google's app launcher we think. Let me know if it works after updating!
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  [Developer Post] Trouble Paying?? How to log out and back into chrome!
  • matt  

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  I think you're confused. This is asking you to "delete profile" which is not your "account". All their screenshots say as much. You delete the profile from Chrome, not your Google account. Then you re-add your Google account as a profile in Chrome. Please consider revising your comment because it probably causes more harm than good. Disclosure: I am in no way related to Videostream personally or professionally, I'm just a user who likes their products.
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  [Developer Post] - Videostream used to work and now it's broken
  • Jason from Videostream  

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  I have been having the same working/not working issues for the past 2 months. I've tried all the same troubleshooting steps mentioned and the only thing that seems to do the trick is a full reboot, both computer and my Samgsung SG4 phone. This is very annoying because there doesn't seem to be anything changing on my Win7 system. Can support give a full step-by-step process on what to do to get the VideoStream application to go back to normal operation without a reboot, and for god sakes, put it in a script that you can run easily from the Chrome-plugin if possible because the one embeded in the plugin sure hasn't fixed anything for me! Include steps you can do with the Android App as well!
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  This topic is deleted!
  • Jason from Videostream  

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  [Developer Post] - Stuttering + Buffering + Lagging Help Thread!
  • Jason from Videostream  

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  @uldrer said in [Developer Post] - Stuttering + Buffering + Lagging Help Thread!: My videostream premium would also buffer all time.. I really did like videostream, but until they fix this I will obviously no longer be using the program. How manege my premium money back??
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  Android Studio uses 5556 Port
  • anthony.econtact  

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  Google app can't connect
  • Keazou  

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  ERR_CONNECTION_REFUSED aka Localhost 5557 deny
  • alineemarcelo  

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  A .avi does not play
  • OFabuloso  

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  CHROME 72 "BLURRY" SCREEN FIX!!!
  • BrucellSprouts  

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  Hey, just registered to say thanks, you steps saved me from headache...Good day
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  Subtitles pushed down after chromecast upgrade from gen 1 to gen 3
  • pjoanny  

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  company business plan presentation
  • sanya009  

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  This topic is deleted!
  • sarah009  

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  Bunch of problems...
  • antvertigo  

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  Chrome-App freezes if I want to cast
  • Lobo  

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  WORKS!! Thank you!
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  Premium Account Not Found
  • losskar  

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  VS doesn't show casting possibilities window
  • WolfStarbuck  

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