Solution 2
If the above solution didn’t help you then try with this solution:
First, you need to Insert the Payroll Update CD and open the Get Payroll Updates window.
For QuickBooks Desktop Pro and Premier– You need to select Employees and choose Get Payroll Updates.
if you are proposed to determine the update.dat or update3.dat file, In the Install Payroll Update window, reply to the prompts.
Agree on Browse.
From the Look in drop-down arrow, select the CD drive
Choose either update.dat or update3.dat from the Payroll Update Disk and select Open.
Choose OK in the Payroll Update window.
Choose the Windows Start button and Quit QuickBooks Desktop,
Go to My Computer, right-click the CD drive, and select Explore.
Insert the same CD to another computer and test if you are able to view the files.
If you are able to view the files on the second computer it means on the first computer, you have a hardware problem with the CD drive
If you cannot view the files on both computers, then buy a new payroll update disk by visiting by intuit online store then choose Payroll and select View Contact Info.
make sure that you are installing from the correct location in the Install Confirmation window, and also examine the tax table versions in the Current and New fields are also accurate
Select Install, a confirmation message arises when the update is complete, or the new tax table is installed. Read the message and then choose OK.
Regards,
Will
