I bought Pro, now it's reverted!
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Hiya
I bought your Videostream Premium / Pro on Oct 30th and last night it reverted to vanilla. Can you help please? Love your app by the way!
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Have you tried reinstalling it?
Have you clicked the button (there should be one for non-premium I believe) to re-authenticate premium?Not a dev, just figured I'd try to help at least.
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Hey thanks for replying, I don't see any button to re-authenticate anywhere?
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I'm not sure where it is in the new 2.x version but it was on the top right (near logo) if I recall correctly on the v1.x versions.
Hope you figure it out
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Hey!!! Really sorry about this! Just click "Go Premium" and then click the already have premium button at the top left of the popup!
Thanks for the love - glad you're enjoying it!!
Let me know if this helps :)
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Also! If that doesn't work, you may have to log into Chrome again:
- Open up Chrome's settings (visit chrome://settings )
- Click "Disconnect Google Account
- Log back in to chrome
- Videostream should recognize your account again!
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Hi guys
I don't have a go premium button on my screen, I emailed Matt the screenshot
I also logged out and logged into Chrome as well but nada......
Thanks for getting back so quick!
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Running Windows 7 by the way if that helps
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@nikkim said:
I don't have a go premium button on my screen, I emailed Matt the screenshot
Ahhh ok! You probably actually do have premium - the playlist is just hidden now! Go into the settings menu and click the enable playlist option :)
Let me know if that helps!
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@Jason-from-Videostream @Lommelun made an awesome guide here, check it out :)
http://community.getvideostream.com/topic/22/how-to-use-the-playlist/2
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Okay I do have a playlist. Is the only difference now that I don't have a cute message telling me I am running premium?
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@nikkim Although that is one of the benefits of premium there's also the ability to adjust subtitles (styles + positioning) and the ability to select what plays next from your android phone!
There's a ton more in the works - just give us a few more weeks and the android will be vastly improved :)
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Thanks Jason, and all you guys!
I'm looking forward to developments, it's such a cool app!
