Videostream and Malwarebytes

[Jason from Videostream]

Getting Videostream working with Malwarebytes:

1. Follow the 'process exception' steps listed here: https://helpdesk.malwarebytes.org/hc/en-us/articles/201948297-How-do-I-stop-Malwarebytes-Anti-Malware-from-blocking-a-website-or-network-program-that-I-trust-
2. Reboot your computer and you should be good to go!

[jessecboone]

I take it, the exception is supposed to be for the process but where is the process execution file?

[jbdean]

These directions don't work:
Add Process
Add Process will exclude a process that uses network connectivity i.e. skype.exe.
To add a process to the Exclusion List
Navigate to the location of the network process that you wish to exclude
Click the process to highlight it, then click Open.

I have the free version and with that, this option is grayed out. Also, I only play .avi files with Video Stream so I do not understand why, all of a sudden, an .avi file is being blocked from playing. I recently bought the lifetime membership and got the error when trying to play the second item listed in my Q. Could this be the problem?