Unfortunately, this did not do the trick for me. I use Avast free license (does not include firewall). I have tried re-installation of videosteam & extension + rebooting/unplugging & opening from the Chrome store. When I originally installed it back in September, it ran perfectly - every time. I discovered the issue last week, when I wanted to use it for the first time in December. I have not made any hardware/software changes whatsoever since September. Very strange. Any suggestions will be much appreciated.