Avianca Cancellation Policy | Cancel Flight
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If the canceled ticket comes from the USA, or it is canceled without penalty and the passenger will receive full compensation. The same conditions apply that cancellations must be made within 24 hours of booking and at least 7 days prior to scheduled departure.
If the ticket is written from / to Colombia, the ticket may be canceled on the day of booking but may be canceled.
If canceled, the passenger can file a claim for a refund.
Any other assistance may be provided to the Avianca cancellation policy team. Avianca Cancellation Policy Team assists travelers by providing detailed knowledge about the solution.If you're wondering if you can cancel your Avianca flight and still get a refund, the answer is yes. Steps to get a refund from Avianca If you want to initiate a refund request from Avianca, you need to follow the steps below: -You need to go to Avianca's official website. Manage your Booking option to continue. You will be asked to enter your ticket number and surname in the field provided. Click the Continue button to find your reservations. Now, select Cancellations and choose Refund from the menu. return request tab, where you need to select payment options from the drop-down menu. You also need to enter the ticket number and then click the Access button. You must fill out a form stating your reason and submit the request.