Test CIS-ITSM Questions Answers & ServiceNow Test CIS-ITSM Price
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A user with role catalog_admin can manage user criteria.- A. False
- B. True
Answer: B
Explanation:
Explanation
Because the role catalog_admin includes the role user_criteria_admin, users with role catalog_admin role can manage user criteria.
NEW QUESTION 36
What is the relationship between User table and Location table?- A. One-to-many (one location can be assigned to many users)
- B. One-to-many (one user can have many locations)
- C. Many-to-many
- D. One-to-one
Answer: A
Explanation:
Explanation
A user can have only one location, but the same location can be used for many users.
NEW QUESTION 37
In record producers, you can map a variable to encrypted fields.- A. False
- B. True
Answer: B
NEW QUESTION 38
Which of the following describes the purpose of User Criteria when used in the Service Catalog application?- A. Pre-fill user preferences on Catalog order forms
- B. Determine who can see Categories and Items
- C. Determine who can see Catalogs and Items
- D. Replace Access Controls to provide security to Requests
Answer: B
NEW QUESTION 39
A company wants to implement a new call center process for handling customer service calls. It requires service reps to ask for the caller's account number before proceeding with the rest of their call script.
Following best practices, what should a developer use to meet this requirement?- A. Process Builder
- B. Apex Trigger
- C. Approvals
- D. Flow Builder
Answer: A
NEW QUESTION 40
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