How to get a refund for Videostream which was paid twice !

  • Hello,
    After I found out that I already had paid for Videostream, I send a message to their e-mail address ( asking for a refund. The only answer I get, is an automated reply with references to sites to solve problems.
    Does anyone have any idea how to contact them in order to get a refund ?
    Thanks for any information you can give me.
    Kind Regards,

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