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NEW QUESTION 24
Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?

• A. It can be set to a Routing VDN number.
• B. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
• C. It can be set to a RONA VDN number.
• D. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.

Answer: D
 
NEW QUESTION 25
When a customer launches the Web chat URL for Oceana Contact Center, they observer the error message:
A connection error has occurred Connection closed, chat has ended.
What should be checked in Avaya Oceana to confirm that the webserver and Oceana are integrated properly?

• A. Check if you get a PING response from Avaya Control Manager Server from Web Server.
• B. Check If there are any Avaya Oceana Agents available with Web Chat Channel In the Contact Center
• C. Verify If you can launch the Omnichannel Administration Utility successfully.
• D. Verify If the Web Server Domain Is set to Customer Web server under Omnichannel Administration

Answer: D
 
NEW QUESTION 26
A customer is monitoring the Work Assignment (WA) PU log files to troubleshoot an Issue with the Avaya Oceana Agent Workspaces and receive the following log messages:
Log File : wa-wae-pu-*.log
09-20 11:41:29,855 [wa-engine-thread] INFO WaeEventMapper - [.2.0.0.480_1]
[M:processInboundEvent (ResourceStateEvent)] [T:].
Resource state change for ResourceStateEvent [triggeringWorkId=00002000521474393284, state=NOT_READY,nativeResourceId=6006800,sourceId=e_CM_1,CHANNEL=vOICE,ACCOUNT iD=6006800,WorkLimit=1,activeWorkCount=0] successfully processed What is the current status of the Agent Workspaces?

• A. NOT_READY
• B. CONNECTED
• C. BUSY
• D. READY

Answer: A
 
NEW QUESTION 27
A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. Many components are logging errors showing that they cannot connect to Unified Collaboration Module (UCM).
Which three actions will help to verify the current deployed state of UCM In the solution?
(Choose three.)

• A. Check the status of duster 1 in SMGR.
• B. Look at the Event Log in System Manager.
• C. Look at the Oceana Monitor page.
• D. Check the service install status on cluster Administrator page in SMGR.
• E. Run deploy-service -lv on the Breeze server.

Answer: C,D,E
 
NEW QUESTION 28
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