i use Avdshare Video Converter to remove subtitles from MKV without recoding the original streams. you can see a brief guide on its website.

well, yeah, just send an email and got the community link in the auto-reply. and I send them an email with exactly this request :)

Thanks @jonathan-sun, the native app fixed it for me too :D

Also, thanks to the ~6 f*ing Canadians who make this AWESOME product basically for free (apart from subs). As a dev, I understand how much of a labour of love this kind of thing is. BIG love!

I'm finding that this and other streaming services do this with .mkv videos. They are squished. VLC player can stream now but it is a bit glitchy. I hope Videostream can fix the aspect ratio glitch with mkv files soon.

Is there an update about this topic? Why isnt there any response from videostream team

I was actually looking info on the web on how to cast from my mac using videostream to my parents Roku stick.

Eh, I tried several times over the course of two days before giving up and posting here. Didn't get any helpful response from Videostream. I let the problem sit for about a week.

Didn't make any changes to the install or my system. Just decided to randomly pull up Videostream again yesterday as the standard user and... it works. Weirdness. Oh well.