Same problem 3 weeks and no subtitles, I am using MAC OS X. Is a Chrome problem? I traed everything.

I tried absolutely everything. No luck. And I mean everything.
Frustrating because VS works fine on my other, equally configured Win 10 PC connected to the same router.
Anyway, finally threw in the towel and did a Windows RESET (with data kept). That did the trick.
But it's a burdensome solution.

The 100% the same for me. Was your issue resolved?

@fanllawf Same, I want to find a way to access subfolders too. What a coincidence I found this year old thread the day after you responded to it too!

I've put a lot of effort into organizing my media library on my PC so its all neat and tidy, but that pretty much goes out the window for Videostream. I have "(2001) Cowboy Bebop" in ~Media Library\Movies\Anime. That clearly shows up in Videostream mobile as "Cowboy Bebop." Cool, it even removed the year for me, that's pretty helpful! But I also have the entire show in ~MediaLibrary\TV Shows\Anime under "Cowboy Bebop" with every episode neatly titled "Session x - 'Episode Name'" At first I thought it wasn't appearing in Videostream at all, because I couldn't find it. However, it is actually called "Session" in the videostream app...

I wouldn't mind not having access to my folder organization if we could at least manually rename / organize them in the mobile or desktop app itself.

if you are using a newer version of office you can create a powerpoint presentation, set slide timing and save as an mp4, then add to your play list

+1 for this

J'ai un problème avec le mot de passe

You should send email to the developer team directly. team@videostream.freshdesk.com
They are not watching this forum anymore.

I'd like this too! FYI, I've noticed once we've launched a video using videostream, we can use our voice to pause and play.

@hitimahana This was my answer from the team on the same question on the 9th of November:
We've recently been getting a large amount of users with the identical issue as yours, all with the Chromecast firmware version 1.28.100555, which is the newest firmware update for Google's Chromecast. Unfortunately Google doesn't provide a method to downgrade the firmware of your Chromecast. The firmware version we know to work is 1.27.96538.