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    Won't cast avi's

    Support + Help
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    • ?
      A Former User last edited by

      @johma I should have asked, is this specifically only avi files?

      1 Reply Last reply Reply Quote 0
      • J
        johma last edited by

        @eyesofnova yes only avi

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        • ?
          A Former User last edited by

          @johma whats the spec of the pc? OS/cpu

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          • J
            johma last edited by

            Windows 8, AMD a8-4500M apu

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            • ?
              A Former User last edited by

              @johma I wonder if anyone with windows 8 has this problem.
              @matt does videostream use codecs? Would klite codec pack possible help him?

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              • matt
                matt last edited by

                Sorry! I'm bad at checking the forums (I do all the emails!)

                We have all ze codecs ;) You can't add external ones. We have to play a game we like to call "Google won't let us do anything fun within chrome".

                @johma can you hit help->contact and a log file will be generated! Then you can hit me at team [at] getvideostream [dotcom] and I can dig into it!

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                • J
                  johma last edited by

                  @matt , you got mail

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                  • D
                    dannyburke last edited by

                    I have the same as above. Cannot cast AVI's. I tested mp4's and MKV, no problems but when I try AVI no such luck.

                    It gives me the loading screen and them pops up the "Videostream, Problems?" screen as if to rub it in haha

                    Fellow windows 8 user, Intel Core I7. I tired the repair tool also.

                    Cheers for any help gents.

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                    • matt
                      matt last edited by

                      @dannyburke Super sorry! Could we do a remote desktop session?? We want to dig into this further! Shoot me an email at matt@getvideostream.com :)

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                      • J
                        jonesy999 last edited by

                        Kinda sounds like the machine cant transcode fast enough to stream, Ive learned this through watching cpu usage while streaming, it uses a lot more with avis than anything else, I normally just convert the offending avis with handbrake but i understand that isnt a viable option for everyone.

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