Printer did not scan to my computer? Utilize hp scan doctor.
Sometimes, turning the printer off and then on can fix the scanning issue as well as printing issues. You can also say it power cycling that helps to reinitialize a scanner’s configuration parameters. You need to turn off the printer and unplug the cable for 10-20 minutes. After that, plugin it again to check for the issue resolved. If you have any issues then utilize the hp scan doctor.
Brandon_Baldwin last edited by
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Alexander90Charlson last edited by Alexander90Charlson
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Windows: Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor is open, click Start, and then choose your printer.
If your printer is not listed, turn it on and click Retry.
If there is a connection problem, follow the instructions in the tool.
Depending on the problem, click either Fix Printing or Fix Scanning.
Test results are displayed with icons
A checkmark means your printer passed.
A wrench means a problem was found and fixed.
An exclamation mark means a test failed and was skipped.
An X means the printer has a problem. Follow the instructions to fix it.
HP Print and Scan Doctor shortcut is installed on your desktop
Hope this helps.