Contact Facebook if you have a problem to send a message to page member?
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To send a message to a page member, you are required to log in to your Facebook account and then navigate the business page. You can contact Facebook if you have a problem to do so. Actually, you have to click on the write something tab and then type message what you want to deliver to your page member.
https://www.number-directory.com/blog/contact-facebook-with-a-problem/