[Developer Post] - Stuttering + Buffering + Lagging Help Thread!

  • Has anyone got this issue solved yet? Whenever i had a video lag or start buffering it was normally just a bad connection. Shutting down Videostream and relaunching corrected the issue. But i timed this lag, it is on the dot every 5min. This can be just a bad connection or video file issue if everyone with all different videos is having the same issue. Im noticing it seemed to have occured right after the big update. More than likely that is the issue. Are they working on a real fix?

  • @JOsteen I have the same issue and you correct it is every 5 minutes. I've checked all my connections, anti-virus, chromecast and my router to no avail. Netflix,, Plex and other streaming services are ok but Videostream seems to have this issue.

  • Add me name to the list with the exact problem. Every 5 minutes it jumps back a few seconds. Any software downgrade available to temporarily fix this?

  • Add me to the list as well. I have buffering issues. It would buffer go back a few seconds, play smoothly and then repeat every 5 minutes or so. I have premium as well. I would also like to know if I can revert back to and older version?

  • Having the exact same issue. Buffering every 5-10min no matter whats the quality is.

  • The developers don't follow the forums anymore. We are to notify support directly. I just that right now and hope a solution will come. I'll share whatever they say here, however if anyone else has emailed them already and got a response, I and the others would love to hear what was said. Thanks! :)

  • I contacted emailed them 2 weeks ago and still no answer.
    Anyone heards from them?

  • My videostream premium would also buffer exactly every 5 min (even to unpause) no matter the type of file. After some troubleshooting, I found the problem to be the software, as I am now using another streaming app flawlessly. I suspect that Windows 10 updates may have been the culprit, since I noticed a major update shortly before my issues. I am assuming that the problem will be patched eventually. I really did like videostream, but until they fix this I will obviously no longer be using the program.

  • @creagh Mine was perfect, yesterday i had to restore my computwer... and reinstalled everything and now the exactly 5 min problem....

  • Hi,

    I am having problems with Videostream buffering around 5-10 times per 20 min episode when I'm watching series. I got the premium version in case it was you guys holding out on performance but that didn't help. I also bought a network adapter to my chromecast to rule out the wifi and that didn't help either... I don't see how there can be any network issues for videostream when it is running freely on my local network.. I also tried the "Buffering fixes (beta)" without success. The video I am playing is .mkv 200 mb files 720p. Do you have any suggestions or should I cancel my subscription and switch to another product?

    Best regards,

  • @jason-from-videostream Yes it is. i have the same problem after that update. NOTHING before.

  • Hi Jason and videostream team, I've had the same buffering issues, upgraded to premium, and still buffering, followed any and all advice listed here and elswhere, I've rebooted and reloaded chromecast and chrome and router, no change....until my daughter came over for Christmas and her laptop had no issues at all. Obviously it was my laptop that was the problem.
    I use maleware bytes, and CCleaner, I had already enabled videostream with maleware bytes, so i removed CCleaner, NOW IT WORKS!!!
    anyone using CCleaner, get rid of it!! While it did a good job of cleaning, it was causing speed issues.
    Happy new year!!

  • @uldrer said in [Developer Post] - Stuttering + Buffering + Lagging Help Thread!:

    My videostream premium would also buffer all time.. I really did like videostream, but until they fix this I will obviously no longer be using the program.
    How manege my premium money back??

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