Support + Help

• L

  pc ne reconnait pas videostream
  • letetra  

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• J

  Chrome extension contained malware?
  • jamescl13  

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• M

  Firewall blocking Videostream
  • mdhenshaw  

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• J

  Exactly the same problem. Most of the srt subtitles files dont work anymore. Some still do, but I don't understand the logic of the bug. Could anyone help? Thank you.
  • jean-michel  

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• A

  Videostream mobile app always 'Loading' when I try to cast from mobile app....
  • assassinehsan  

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• G

  Playlist
  • GaryJ  

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• J

  Subtitles stopped working
  • justluh  

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  B

  Same problem 3 weeks and no subtitles, I am using MAC OS X. Is a Chrome problem? I traed everything.
• U

  Premium not Activating
  • uglygorilla  

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  C

  The 100% the same for me. Was your issue resolved?
• K

  Android - Cannot seek through movie
  • kepler1  

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• D

  Mkv is not working pls
  • dedevideostream  

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• E

  create video from many photos
  • EriConda  

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  S

  if you are using a newer version of office you can create a powerpoint presentation, set slide timing and save as an mp4, then add to your play list
• J

  External Subtitles
  • JesusJason  

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• S

  Playing mp3 files via Chromecast - one by one only.....
  • SEPOCOCK  

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• S

  Videostream Issue after Window 10 Update
  • Syed  

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  B

  You should send email to the developer team directly. team@videostream.freshdesk.com They are not watching this forum anymore.
• A

  Image and audio not synchronized
  • AlainBo26  

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• G

  Audio PCM problem since MacOS High Sierra
  • gacko123  

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  W

  @hitimahana This was my answer from the team on the same question on the 9th of November: We've recently been getting a large amount of users with the identical issue as yours, all with the Chromecast firmware version 1.28.100555, which is the newest firmware update for Google's Chromecast. Unfortunately Google doesn't provide a method to downgrade the firmware of your Chromecast. The firmware version we know to work is 1.27.96538.
• L

  view in local player
  • lcsglvr  

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• Y

  Lost premium login details
  • ymo1965  

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  1009
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  G

  I'm having the same problem at the moment. I switched from windows7 to windows10
• S

  Vizio M55-D0 SmartCast - Squished Video with MKV files.
  • Sirrus  

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  M

  @mxxcon Thanks! read your reply after I posted. I just plugged my old Chromecast and it all worked great!! Thank you so much!
• I

  Cast only video (not audio)
  • invi7  

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  M

  Hello I find this post when I search google for this problem. This post is old so there is any update with solution for this problem?